Question 1

What Happens to the inspection sticker?

Accepted Answer

This is a common concern. In most cases we are able to carefully remove the original inspection sticker and then put it on the new windshield. The inspection stickers are not designed to be removed and re-used, and so occasionally we come a cross an inspection sticker that is not suitable for removal and re-use. In that case we can either cut out the section of windshield that the stickers are on, and you will be able to use that cut out section of windshield with the stickers on it as proof of inspection, or you can get the inspection stickers re-issued. The entire inspection should not have to be performed.

Question 2

What is the warranty for the windshield replacement?

Accepted Answer

At NJ Auto Glass, we provide a lifetime warranty for the work we do for as long as you own the vehicle. To be clear that does not mean any type of guarantee against future damage, it is a guarantee that if there is any issue due to the work we performed, we will make it right. There will be no water leakage or air leakage as a result of our installation.

Question 3

Why is a calibration needed after changing the windshield?

Accepted Answer

NJ Auto Glass is ready to help you with your calibration needs. not only can we replace your windshield, but we can also calibrate your vehicle after the windshield is replaced. Many vehicles built today have Advanced Driver Assistance Systems (ADAS) in an effort to improve the vehicle safety and reduce accidents. There are a few different types of systems that evaluate the position of your vehicle in the roadway and will alert the driver or in some cases move the steering wheel to ensure the vehicle stays in its lane while on the highway. These systems rely on a camera (or cameras) in the vehicle windshield that monitors the roadway, an image processor watches the painted lines on a roadway to determine whether or not the vehicle is travelling inside its lane or drifting out of the painted lines. When a new windshield is installed, the camera(s) must be calibrated to confirm that the camera(s) are installed properly. The vehicles internal computer can adjust the image it evaluates based on the camera alignment. All vehicle manufacturers recommend camera calibration when a windshield is changed, some manufacturers have a dynamic calibration procedure, some have a static procedure, and some require both as part of the calibration procedure. During a static calibration, a target board is set up in front of the vehicle with the new windshield. the size, shape and placement of the target are all determined by the manufacturer. The vehicle then calibrates the camera based on the placement of the target.  A dynamic calibration is a little different. the vehicle is driven during the calibration and the computer makes adjustments based on the data it receives as it is being driven.

Question 4

How long do I have to wait before I can drive after a windshield is replaced?

Accepted Answer

This answer varies depending on the vehicle you are driving, the urethane used, and the current weather conditions. Most vehicles built today use urethane to glue the windshield in place, and it is important to make sure the the windshield is secure before driving the vehicle. in most cases we recommend that you allow the vehicle to sit for about 3 hours prior to driving it after the windshield is changed. In some cases, we use a faster curing urethane, and it is acceptable to drive away after 30minutes of cure time. if your vehicle is built using a gasket to install the windshield rather than urethane, then there is no need to wait for any urethane to cure prior to driving and so it van be driven right away. Since each job can vary, its best to rely on what the we tell you for your specific vehicle.

Question 5

Will you come to me?

Accepted Answer

Yes as long as the vehicle is in the Central NJ or Bucks County, PA area, we are able to provide mobile service to you. We just need a little room to perform the work. Weather is also a consideration, we need decent weather or a garage to work out of when come to you location. For vehicles with calibration requirements there may be other considerations. Call or text us with individual questions regarding your vehicle needs. if Mobile service is not the right fit for your needs, we are conveniently located in central NJ at 335 Lambertville Hopewell Rd. Lambertville, NJ 08530.

Question 6

I want to use you, but I need to use insurance

Accepted Answer

Good News! We can accept your insurance! Many of our customers call us with no experience related to their broken windshield and don't know what to do. Its totally understandable to be unsure who to turn to. At NJ Auto Glass we pride ourselves on customer service. We will work with you to explain your options, and if you decide to use insurance we are happy to help with that too. It is common misconception that if you use insurance, then you need to use the service provider that "They Recommend", but this is simply not true. We work with all insurance providers.

Text or Call:
908-494-6088

Satisfied Customers

Contact

Text or Call: 908-494-6088

Satisfied Customers

Contact

Text or Call:
908-494-6088